The Information Technology Division was created to help our department coordinate and manage the deployment of new and emerging technologies, PC Maintenance, maintain the department web site, provide end-user technical support and software/hardware training to our members.

Bayou Cane Fire Protection District relies on Information Technology to remain up to date on the most current information available. computer systems are an essential part of department's communications, within the department, the city as well as other sources of information available on a National level.

Notable areas of responsibility include:

Maintenance of ACS's FireHouse software, a robust, computerized reporting system, which allows us to record and store information more efficiently.

Provide help desk service to department members on a daily basis. This involves troubleshooting hardware and software problems and helping users accomplish specific tasks.

The Fire Information Technology Division will continue to grow and meet the emerging need for technology in the fire service. We will strive to provide immediate attention to the needs of our members and our department, as demanded by the nature of our business.